ONLINE PRIVACY POLICY

Protecting your privacy is extremely important to us at Sentinelbox. This Privacy Policy applies to all of the services and websites provided by Sentinelbox SARL, and its subsidiaries, agencies or affiliated companies. The NETKleen Service belongs to the Company Sentinelbox.

I. INFORMATION WE COLLECT

In order to provide our range of services, NETKleen may collect the following types of information:

• Information you provide: when you register for the NETKleen services, you are asked to provide some personal information (e.g. your name and email address). For business services, other billing information is requested, such as your business name, postal address, and phone number, which are stored on secure database servers. Credit card or bank account details are neither captured nor stored by NETKleen.
• Log information: when you use NETKleen services, our servers automatically record information (such as cookies each time a client computer makes a connection. These servers logs include such information as the date and time of your request, client Internet Protocol address and certain details of the transaction (which varies according to the protocol used). The NETKleen report, for example, needs these information in order to generate the usage report and the statistics.
• User communication: when you send an email or other written communications to NETKleen , we may retain those communications to process your inquiries, respond to your requests and improve our services.
• Affiliated sites: we offer some of our services in partnership with other service providers. Personal information that you provide to such affiliated web sites may be sent to NETKleen in order that services can be delivered. We process that information in conformance with this Policy. Agency and partner sites may have different privacy practices, and you are encouraged to read their privacy policies.
• Other sites: this Privacy Policy applies to web sites and services that are owned and operated by NETKleen . We do not exercise control over web sites displayed as links from within our various services. These other sites may collect data or solicit personal information from you, and if so, you are encouraged to read their privacy policies.

NETKleen only processes personal information for the purposes described in this Privacy Policy for specific services. In addition to the above, such purposes include:

• Providing NETKleen managed services and software to its users;
• Auditing, research and analysis in order to maintain, protect and improve our services;
• Ensuring the correct technical functioning of our network;
• Developing new email security services.

II. CHOICES FOR PERSONAL INFORMATION

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained your prior consent.

You may decline to submit personal information to any of our services, in which case NETKleen may not be able to provide those services to you.

NETKleen only shares personal information with other companies or individuals outside of NETKleen in the following strictly limited circumstances:

• We have your consent. We require opt-in consent for the sharing of any personal information.
• We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
• We have a good-faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of NETKleen , its users or the public as required or permitted by law.
• If NETKleen becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

We may share with third parties certain kinds of aggregated, non-personal information, such as the percentage of spam and malware in emails, for example, or how many users provided corrective feedback to a system. Such information does not identify you individually, and is used solely for research and/or educational purposes.

Please contact us at the address below for any additional questions about the management or use of personal data.

III. INFORMATION SECURITY

NETKleen understands that security of your information and your email address is vital to your business. NETKleen provides three levels of protection against unauthorized access to your information: (1) global security using SSL encryption technology, (2) firewall security for protection of our Web and database servers against external attack, (3) encrypted password protection for your account.

IV. DATA INTEGRITY

NETKleen processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

V. ACCESSING AND UPDATING PERSONAL INFORMATION

You have the right to access and correct your personal information and privacy preferences at any time. If you wish to correct your email address or any personally identifiable information (such as zip code, phone number, etc.), this may be accomplished by linking to your account at Edit Your Account, where you can view and make changes to your personal information.

You may also access and correct your personal information and privacy preferences (such as whether you wish to receive promotional communications from Sentinelbox or third parties) by contacting us via email at privacy@NETKleen .com or by writing to us at NETKleen, 13 voie des Saussaies, 94240 L'Hay les roses, FRANCE.

Please include your name, address, and/or e-mail address when you contact us. Although no specific form is required to notify Sentinelbox of changes to your address or privacy preferences, you may download a change of address form.

In your correspondence, please indicate with as much detail as possible the location on this Site where you provided your personal information. You should expect a response within 30 days.

VI. CHANGES TO THIS POLICY

Please note that this Privacy Policy may change from time to time. We will never reduce your rights under this Policy without your explicit consent, and we expect that most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes).

If you have any additional questions or concerns about this Policy, please feel free to contact us any time at privacy@NETKleen .com or through this web site.